Privacy Policy

Effective Date: 01-11-2024

At JShop (https://jshop.com.bd), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our Website and services.

Information We Collect

1.1. Personal Information

When you register, place an order, or contact us, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (e.g., mobile wallet or card details)

1.2. Non-Personal Information

We also collect non-identifiable data automatically through cookies or similar technologies, such as:

IP address
Browser type and version
Pages visited and time spent on the Website
Device type (mobile, desktop)

How We Use Your Information

We use the information collected to:

Process your orders and payments
Deliver products to your address
Provide customer support
Send notifications about your orders, promotions, or offers
Improve the performance of our Website and user experience
Prevent fraudulent activities

Cookies and Tracking Technologies

3.1. Cookies: Our Website uses cookies to improve your shopping experience by remembering your preferences and enabling certain features (e.g., keeping items in your cart).

3.2. Analytics: We may use third-party tools like Google Analytics to collect information about Website usage to help us improve our services.

You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Delivery partners for order fulfillment
Payment gateways and banks for payment processing
Service providers assisting with IT, marketing, or analytics
Legal authorities if required by law or to enforce our rights

Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security. Please keep your account credentials confidential.

Your Rights

Under this policy, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to certain legal obligations.
Opt-out: Unsubscribe from marketing communications at any time through the link provided in the emails or by contacting us.

Retention of Data

We will retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing any personal information.

Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page, and the Effective Date will be revised accordingly. Your continued use of the Website indicates your acceptance of any changes.